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Add Directions 4 253 Hi Dominic,There is no way to save labels custom labels in the Route Profile tool, but an...
Wednesday 29 Mar 2023 08:34:39
Navigation route re-written after unplanned detour 3 119 I'll re-drive the route in the next few days. I don't have a screenshot of the app, but I...
Tuesday 04 Apr 2023 02:38:59
Can’t get out of the “before you start” screen 3 187 It's working again now - thanks....
Monday 17 Apr 2023 09:44:37
"Hills" not showing elevation 8 195 Great, thanks for confirming James....
Tuesday 18 Apr 2023 09:18:41
Up Ahead as custom directions and Garmin Sync 9 215 I'll mention this here even though it looks like a Connect problem. Sync'ed routes show z...
Tuesday 18 Apr 2023 11:32:50
Garmin Sync Issue 7 153 OK, thanks for the explanation. Given that they are on my device, I shall leave it.Good y...
Thursday 20 Apr 2023 13:49:51
'Starts near' location is wrong 2 114 Hi Michael - I think you're probably right, if you moved the start that probably affected...
Thursday 04 May 2023 12:00:25
Ascent/Descent zero for Garmin bluestar sync 6 181 Great, thanks for confirming....
Friday 19 May 2023 08:19:33
Incorrect distance 2 129 Hi Lee - if you edit the route and resave it does this correct the problem? If not, pleas...
Monday 29 May 2023 10:16:39
GPX download for Suunto 7 202 Finally, I tested a few routes and everything worked fine. If there are no sde effects wh...
Tuesday 30 May 2023 07:47:30
Navigation - lost voice instruction 2 145 We recommend ticking the box to stay signed in when you enter your sign in details, to av...
Tuesday 30 May 2023 09:00:16
Navigation - departure from and back to route not acknowledged 2 130 The app uses both your position and heading to determine if you are off-route, so you'll ...
Tuesday 30 May 2023 09:07:47
OS Mapping for Shetland 9 269 Hi David - can you share a link to the page with the problem please?...
Tuesday 06 Jun 2023 11:12:33
Can't get the prompt to download the mobile app on Android 5 633 Hi Harp,It's best to use Chrome to install on Android, as some features may not work if y...
Saturday 17 Jun 2023 18:53:30
Garmin Sync Problem Today 1 101 There was a problem with Garmin's systems earlier today, which meant that new routes sent...
Wednesday 28 Jun 2023 21:10:03
Mobile - Share this Route 3 107 Thanks for flagging this up Mark. Looks like it may be connected with the QR Code, we'll ...
Thursday 29 Jun 2023 08:43:34
Name is wrong when downloading 10 144 How very strange!...
Friday 30 Jun 2023 16:41:30
Bulk Download Issue 14 179 I just confirmed that it's working correctly now. Thanks for the quick fix....
Saturday 01 Jul 2023 18:43:37
Zoom on page rather than the map 2 108 Hi Bill have yout tried switching to the mobile site? The mobile site is designed for tou...
Monday 03 Jul 2023 10:49:42
Annotate Map minor bug 10 159 Great, thanks for confirming Chris....
Wednesday 05 Jul 2023 08:52:30
Display has changed making application unusable 2 142 Hi Barbara - I'd recommend clearing your browser's cache to see if this helps, as its pos...
Monday 10 Jul 2023 07:58:43
Link error 3 139 Yes I'd saved it as private,thanks....
Sunday 30 Jul 2023 20:23:06
Tomer offset from start 2 133 Hi Vincent - can you please share a link to the route where this is happening and also co...
Monday 31 Jul 2023 07:18:00
Waypoint SYMBOLS not shown on map on Garmin Fenix 1 165 When adding a custom waypoint with the symbol DANGER (!) (without turn arrow) to a route,...
Tuesday 01 Aug 2023 14:43:17
GPX File not downloading correctly 15 292 Now working for me. Thanks!...
Tuesday 08 Aug 2023 15:49:20
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