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Map does not show up 2 461 Maps are showing OK here Liz. Can you try selecting a different Map Type to see if this m...
Problems with updated Symbols 6 521 HI John,Thanks for the advice. I downloaded firefox and it DOES work with firefox. Bo...
Directions only in english 2 556 Hi Joseacute; Manuel,The language of the directions depends on the language setting of yo...
Printing map results in miss alignment. 24 930 Seemed to have resolved itself. Fault was that your software wouldn't open. Thanks...
Map in route view v's challenge view 3 524 Hi John,Thanks for your reply. In route view it displays OK (which is OpenStreetMap) but ...
Elevation not correct 3 534 Thank you very much for your reply :)Makes sence with the signal bouncing off the Earth's...
Map not showing 4 751 Hi Lori - are you running any security software on your computer or network that could be...
Detour off a detour 3 441 Hi Ben - Yes, I think supporting detours from detours is probably a step too far for us i...
Unable to add route to collection 7 755 Hi Ben - we've put in a fix for this, so your routes should come up now when you try to a...
Drag Mode turning off after single edit 5 520 Outstanding support! You guys are the best. Totally worth my subscription. Thanks so much...
Naming Downloaded Routes (with saving first) 3 469 Many thanks, John!...
Wahoo download fail due to tcx 2 474 If you're having a problem transferring a TCX file to your Wahoo device it would probably...
Generate Directions 3 462 Cheers!...
Make me a Route 3 500 John,Understood, thanks for the feedback.Mark...
Reverse Route - lost directions 2 493 Hi Tawfik - directions are generated as you plot so I'm afraid it's not possible for us t...
Direction Arrows 11 524 I've changed the PDF software amp; it's solved the problem.Many thanks for your help.Rega...
A-Z List Doesnt Seem to work 2 423 We've found the problem - for some reason the names of some of your older routes were pre...
BIG differences in elevation 2 488 Hi Regina,I'm afraid there is no definitive "correct" figure for Total Ascent - every app...
Printing - Elevations, Directions not showing 2 511 SOLVED: Perhaps this will help others. I use Adobe Acrobat DC.When that program is open ...
Character encoding 5 642 Hi - I've corrected the names of those routes for you. I haven't been able to work out ho...
The change to the Oswald font causes issues and is generally irritating 7 1447 That's a shame. These days there are very few differences in the way different browsers ...
Replot section function not showing start/end editing markers 2 446 Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edi...
Failed to upload a KML file 5 436 Great, glad to be of help - luckily it was something we could do quite quickly. Thanks fo...
Not wokring on android mobile phone 3 531 Thank you so much for fixing :) ...
Course uploaded to Garmin missing total ascent and descent 3 496 Thanks, and no problem. If it helps, here is a course downloaded from Garmin Connect whic...
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