"Hills" not showing elevationFORUMS HOME SEARCH FORUMS

Great, thanks for confirming James.

Hi admin,

Thank you for the response, the problem does indeed appear to be fixed! I'm very impressed at the speedy fix!

Hi James,

Thanks for flagging this up and for the screenshot you sent by email. That was very helpful, as we were lacking the information to  be able reproduce the problem here - it had been working OK for us, but it appears that it was only affecting certain screen sizes and our devices were unaffected. We've implemented a fix, so hopefully it should be OK now - let us know if this has helped.

I've been having this same problem when looking at routes on my phone. It happens regardless of web browser/app, so I'd guess it's an issue with the mobile version of the website. I've contacted plotaroute via their contact page, hopefully someone will get back to me soon.

Hi Mark -  I can't see any recently created routes in your account - the last one was from September 2022. Can you share a link to the route where you're having the problem please? 

I have the exact same issue, the "hills" view is just an empty white square..was this ever resolved? Only happens on new routes that I plot, not on previously saved routes

Thanks in advance 

Hi Wendy - I've checked a couple of your routes and the hill profiles look OK to me. Can you share a link to the page where you're having the problem please?

Hello, 

When I select "Hills" for my stored routes or newly plotted routes the elevation map is blank. If I click into the window it still displays the line and readout but doesn't show it pictorial.