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Map does not show up 2 461 Maps are showing OK here Liz. Can you try selecting a different Map Type to see if this m...
Saturday 15 Dec 2018 09:29:15
No map appears 4 595 Does not show up in Firefox either....
Friday 14 Dec 2018 16:48:32
make a route 3 534 Hi Nancy - do you still have a screenshot of this? If you do, would you mind sending it t...
Thursday 25 Oct 2018 09:26:22
Difficulty Plotting Routes 11 1065 Hi Roger - yes, you just need to turn off the Auto-Plot switch at the top of the map.John...
Monday 22 Oct 2018 08:31:20
Path on path map not recognised 2 453 Hi Jonathan - it is possible that this section of the path has not been marked on the OSM...
Tuesday 16 Oct 2018 09:25:50
Split Screen Problem 4 533 Thanks for the additional information Michael. I can see the problem now. We'll look in...
Wednesday 10 Oct 2018 12:59:12
Replot function intermittent since map change 4 461 I'd need a bit more information to go on Jim as I can't reproduce the problem here.John...
Tuesday 09 Oct 2018 13:11:16
Collection Order 5 438 Many thanks John - perfect....
Monday 08 Oct 2018 12:44:03
invalid characters accepted in passwords? 3 466 I'm pretty sure there was no typo. I copy-pasted it and used a password manager to store ...
Monday 08 Oct 2018 12:17:28
Map Type 5 641 Since the change of map system I have not been able to create new running routes without ...
Monday 24 Sep 2018 21:20:02
Autoplot won't cross "rivers" 8 609 Yes, I noticed a couple of days ago that it seemed to be back to normal. Thanks!...
Monday 17 Sep 2018 10:41:03
Auto-Plot wont work 2 651 It's working OK here Ben. Can you trying clearing your browser's cache and reloading the...
Thursday 13 Sep 2018 09:24:25
Failed to Save after scaling to within points limit 2 466 Hi Martin, it sounds like you didn't save the route after reducing the points - clicking ...
Wednesday 12 Sep 2018 09:47:16
Paths that used to show are now missing 2 482 Hi Kristen, yes, we did recently make major changes to the site. Please see our announcem...
Wednesday 12 Sep 2018 09:22:19
Route won't plot 12 962 To me it's fixed, thank you very much! ...
Thursday 06 Sep 2018 11:21:50
Problem with the Cyrillic alphabet 46 2267 That's odd, as it's working OK here and there are no other reports of this issue. Do you ...
Tuesday 04 Sep 2018 15:49:00
Wrong directions 8 796 Hi Jerry - I've had a look at your route and most of the issues with the directions seem ...
Tuesday 28 Aug 2018 09:01:46
Wrong map data being used for autoplot 6 564 In my case I would be prepared to pay a bit more for the premium membership if it include...
Monday 20 Aug 2018 08:23:15
Start / End point connected after upload 2 471 That's odd. I think I've seen that happen once before but I can't recall what caused it....
Monday 20 Aug 2018 08:14:45
Bookmarks no longer seem to work 4 494 Awesome! Thanks for the timely action....
Sunday 19 Aug 2018 15:35:46
Elevation missing 12 647 Thanks!...
Thursday 16 Aug 2018 12:03:17
Bridge, but no bridge?? 2 460 This is likely to be caused by the bridge not being explicitly marked as suitable for wal...
Monday 13 Aug 2018 07:03:51
Editing Collections in Safari Browser 2 430 Hi, thanks for flagging this up but it seems to work OK on Safari here. It may have just...
Thursday 02 Aug 2018 08:53:07
Combine Routes Typo 2 412 Thanks for flagging this up Trevor. We'll get that changed.John...
Wednesday 01 Aug 2018 08:12:51
Not possible to save file without turn warning 8 758 I'm afraid we can't provide support for third party apps like Track Navigator but if it c...
Monday 30 Jul 2018 07:52:05
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