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Course uploaded to Garmin missing total ascent and descent 3 484 Thanks, and no problem. If it helps, here is a course downloaded from Garmin Connect whic...
Not wokring on android mobile phone 3 523 Thank you so much for fixing :) ...
Failed to upload a KML file 5 427 Great, glad to be of help - luckily it was something we could do quite quickly. Thanks fo...
Replot section function not showing start/end editing markers 2 435 Hi Jeanne - it can sometimes be tricky to select sections of an out-and-back route to edi...
The change to the Oswald font causes issues and is generally irritating 7 1429 That's a shame. These days there are very few differences in the way different browsers ...
Character encoding 5 629 Hi - I've corrected the names of those routes for you. I haven't been able to work out ho...
Printing - Elevations, Directions not showing 2 503 SOLVED: Perhaps this will help others. I use Adobe Acrobat DC.When that program is open ...
BIG differences in elevation 2 478 Hi Regina,I'm afraid there is no definitive "correct" figure for Total Ascent - every app...
A-Z List Doesnt Seem to work 2 414 We've found the problem - for some reason the names of some of your older routes were pre...
Direction Arrows 11 517 I've changed the PDF software amp; it's solved the problem.Many thanks for your help.Rega...
Reverse Route - lost directions 2 480 Hi Tawfik - directions are generated as you plot so I'm afraid it's not possible for us t...
Make me a Route 3 495 John,Understood, thanks for the feedback.Mark...
Generate Directions 3 452 Cheers!...
Wahoo download fail due to tcx 2 466 If you're having a problem transferring a TCX file to your Wahoo device it would probably...
Naming Downloaded Routes (with saving first) 3 461 Many thanks, John!...
Drag Mode turning off after single edit 5 504 Outstanding support! You guys are the best. Totally worth my subscription. Thanks so much...
Unable to add route to collection 7 746 Hi Ben - we've put in a fix for this, so your routes should come up now when you try to a...
Detour off a detour 3 429 Hi Ben - Yes, I think supporting detours from detours is probably a step too far for us i...
Map not showing 4 741 Hi Lori - are you running any security software on your computer or network that could be...
Elevation not correct 3 520 Thank you very much for your reply :)Makes sence with the signal bouncing off the Earth's...
Map in route view v's challenge view 3 512 Hi John,Thanks for your reply. In route view it displays OK (which is OpenStreetMap) but ...
Printing map results in miss alignment. 24 914 Seemed to have resolved itself. Fault was that your software wouldn't open. Thanks...
Directions only in english 2 549 Hi Joseacute; Manuel,The language of the directions depends on the language setting of yo...
Problems with updated Symbols 6 514 HI John,Thanks for the advice. I downloaded firefox and it DOES work with firefox. Bo...
Map does not show up 2 453 Maps are showing OK here Liz. Can you try selecting a different Map Type to see if this m...
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