TOPIC | POSTS | VIEWS | LATEST POST | |
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Wahoo download fail due to tcx | 2 | 453 | If you're having a problem transferring a TCX file to your Wahoo device it would probably... Friday 12 Apr 2019 07:48:02 |
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Naming Downloaded Routes (with saving first) | 3 | 437 | Many thanks, John!... Thursday 11 Apr 2019 08:44:30 |
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Drag Mode turning off after single edit | 5 | 484 | Outstanding support! You guys are the best. Totally worth my subscription. Thanks so much... Tuesday 26 Feb 2019 18:12:59 |
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Unable to add route to collection | 7 | 726 | Hi Ben - we've put in a fix for this, so your routes should come up now when you try to a... Tuesday 26 Feb 2019 09:23:24 |
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Detour off a detour | 3 | 412 | Hi Ben - Yes, I think supporting detours from detours is probably a step too far for us i... Monday 25 Feb 2019 15:54:48 |
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Map not showing | 4 | 717 | Hi Lori - are you running any security software on your computer or network that could be... Friday 22 Feb 2019 09:30:53 |
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Elevation not correct | 3 | 498 | Thank you very much for your reply :)Makes sence with the signal bouncing off the Earth's... Thursday 24 Jan 2019 09:05:27 |
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Map in route view v's challenge view | 3 | 487 | Hi John,Thanks for your reply. In route view it displays OK (which is OpenStreetMap) but ... Wednesday 23 Jan 2019 16:39:04 |
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Printing map results in miss alignment. | 24 | 894 | Seemed to have resolved itself. Fault was that your software wouldn't open. Thanks... Monday 21 Jan 2019 10:43:24 |
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Directions only in english | 2 | 529 | Hi Joseacute; Manuel,The language of the directions depends on the language setting of yo... Monday 07 Jan 2019 09:15:09 |
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Problems with updated Symbols | 6 | 500 | HI John,Thanks for the advice. I downloaded firefox and it DOES work with firefox. Bo... Saturday 05 Jan 2019 05:29:34 |
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Map does not show up | 2 | 436 | Maps are showing OK here Liz. Can you try selecting a different Map Type to see if this m... Saturday 15 Dec 2018 09:29:15 |
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No map appears | 4 | 565 | Does not show up in Firefox either.... Friday 14 Dec 2018 16:48:32 |
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make a route | 3 | 514 | Hi Nancy - do you still have a screenshot of this? If you do, would you mind sending it t... Thursday 25 Oct 2018 09:26:22 |
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Difficulty Plotting Routes | 11 | 1025 | Hi Roger - yes, you just need to turn off the Auto-Plot switch at the top of the map.John... Monday 22 Oct 2018 08:31:20 |
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Path on path map not recognised | 2 | 427 | Hi Jonathan - it is possible that this section of the path has not been marked on the OSM... Tuesday 16 Oct 2018 09:25:50 |
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Split Screen Problem | 4 | 502 | Thanks for the additional information Michael. I can see the problem now. We'll look in... Wednesday 10 Oct 2018 12:59:12 |
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Replot function intermittent since map change | 4 | 435 | I'd need a bit more information to go on Jim as I can't reproduce the problem here.John... Tuesday 09 Oct 2018 13:11:16 |
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Collection Order | 5 | 416 | Many thanks John - perfect.... Monday 08 Oct 2018 12:44:03 |
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invalid characters accepted in passwords? | 3 | 434 | I'm pretty sure there was no typo. I copy-pasted it and used a password manager to store ... Monday 08 Oct 2018 12:17:28 |
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Map Type | 5 | 613 | Since the change of map system I have not been able to create new running routes without ... Monday 24 Sep 2018 21:20:02 |
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Autoplot won't cross "rivers" | 8 | 585 | Yes, I noticed a couple of days ago that it seemed to be back to normal. Thanks!... Monday 17 Sep 2018 10:41:03 |
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Auto-Plot wont work | 2 | 621 | It's working OK here Ben. Can you trying clearing your browser's cache and reloading the... Thursday 13 Sep 2018 09:24:25 |
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Failed to Save after scaling to within points limit | 2 | 433 | Hi Martin, it sounds like you didn't save the route after reducing the points - clicking ... Wednesday 12 Sep 2018 09:47:16 |
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Paths that used to show are now missing | 2 | 453 | Hi Kristen, yes, we did recently make major changes to the site. Please see our announcem... Wednesday 12 Sep 2018 09:22:19 |