Frequently Asked Questions
Read some of the most commonly asked questions about plotaroute.com.
FAQ's
Mapping Routes
- Why does the route planner sometimes plot short detours down side streets and then back again?
- How frequently are the maps updated on plotaroute?
- How frequently is the Auto-Plot routing updated to take account of map changes?
- Does the distance measured by the route planner take account of hills?
- Where does the elevation data come from?
- Why does the Total Ascent figure for my route differ from figures calculated by my GPS device or other applications?
- Why does the route planner get my home location wrong?
- Why can't I auto-plot on a path or road shown on the map?
- Where can I find a key or legend for the map?
- Why does the route planner sometimes say turn left when it is a right turn?
- Can I use maps from plotaroute.com on my website?
- Can I use maps from plotaroute.com in printed literature for distribution?
- Why has my Garmin link stopped working?
- Why does the Print to PDF option not work on my iOS device?
- Can plotaroute.com by used offline where I have no internet access?
- Can someone else edit my Public routes?
- Is it possible to contact another plotaroute member directly?
- Do you have a mobile app?
- Why can't the mobile app detect my location?
- Is the fee quoted for Premium membership per month or per year?
- Does Premium membership automatically renew each year?
- Can you provide a VAT invoice?
- Why can't I access the Premium features when I have paid for Premium membership?
- Why does the new password I've requested not work?
Exporting Routes
Using the Website
Using a Mobile Device
Account Management
Read our How-To Guides
We have a number of detailed guides giving instructions on how to use many of the features of plotaroute.com.
Watch video tutorials...
We have a number of video tutorials demonstrating how to use key features on the site.
