Photo upload broken?FORUMS HOME SEARCH FORUMS

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    Creator
    Lucas Sichardt   Thursday 18 Jul 2024 13:06:10

    Hello, 

     

    I just tried to upload a few photos to a newly plotted route as usual. But it does not work and tells, that the photos could not be read, perhaps due to worng format. But they are ordinary jpg-files.

    Does anyone else have the same problem?

     

    Regards, 

     

    Lucas

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    YETISPORT Events   Friday 19 Jul 2024 05:28:26

    Currently having the same problem

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    Guillaume Eicholz   Friday 19 Jul 2024 17:32:22

    Same problem here. Cannot upload pictures.

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    Creator
    Lucas Sichardt   Friday 19 Jul 2024 21:27:08

    Thanks. Now I know, that I am not doing anything wrong. I hope, it gets fixed...

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    Helene Plotaroute   Monday 22 Jul 2024 13:50:06

    Hi,

    indeed there must be a bug, we will fiwx it as soone as possible.
    Thank you for your patience 🙏

    Kind regards

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    patrick carrington   Wednesday 24 Jul 2024 21:30:02

    I have just had exactly the same problem. I have uploaded photos many times but like the others below I just get an error message saying it can't read the files but they are jpegs. Hope you can fix it soon.

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    Thomas Olesen   Friday 02 Aug 2024 10:03:18

    I was able to upload a photo but it appeared upside down.  I have tried to correct it using the rotate tool but nothing happens other than an indication that it is trying.  The photo is about 3Mb and the limit is stated to be 10Mb.

    I reported this to Plotaroute but have not heard back.

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    Helene Plotaroute   Friday 16 Aug 2024 08:28:08

    Hi,

    the bug has been fixed, thank you for your patience.

    Kind regards. 

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    Creator
    Lucas Sichardt   Friday 16 Aug 2024 21:09:40

    Thank you. Great!

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