Photos lost when joining two routesFORUMS HOME SEARCH FORUMS

Dear John,

All done, I think. It was a bit of a marathon but I got there in the end.  The key point was understanding that removing a link to a photo does not delete the photo itself.  Obvious now but not when I first noted the issue.

I've spotted a number of other things along the way but I'll note these as separate topics.

Martyn

OK.  Thanks John.  I'll have a go.

Martyn

I think it's going to be tricky for me to know what photos should be where and it would be much easier for you to tidy them up.  The best way to do this is to go through each route and check the photos in the directions are showing on the View Route page.  If not, remove them from the directions, upload them again to the route and reattach them to the directions.  I suspect the problem will only be with the routes created by merging together one or more other routes.  

John

Hi John,

Thanks for taking a look.

I would like to end up with photos referenced in directions to be correctly stored against the corresponding route. Any 'superfluous' photos can be deleted.

If I have somehow managed to get the same photo linked to multiple routes, I'm happy for it to end up linked to just one route and then I can simply upload it a second time to the other route (providing i can see where this has happened. )

(Ideally, this needs to apply to all the routes I listed in my last post.)

Basically, I just want to end up tidy and don't mind doing a bit of work to get there as long as I know what to do.

Thanks,

Martyn 

Hi Martyn,

I've had a look into this and the photos that are shown on the print view on route 434892 are all currently assigned to route 405130.  I can reassign them to 434892 if you like but they wouldn't then be displayed with route 405130.  Let me know if you'd like me to do that.

John

Thanks John. 

Just to say that, following a day walking the route yesterday to try it out, I updated the route last night while all was fresh in mind. Autoplot managed to unexpectedly delete a chunk along with the dirctions and hence the photo links.  A minor annoyance but it begs the question what will have happened to the photos that were linked in the directions but not part of the route? Will they have been deleted or are they left 'in limbo', taking up space but without me being able to access them to delete them?

If this is of any significance, tbe routes that were subject to the merge/split/photo-link issue were:

365296

405130

421446

434895

434892

Best regards,

Martyn 

I see the problem now, sorry, I didn't realise the photos were displaying in the print view but not on the view route page.  It could well be linked to the Merge Routes issue but it's impossible to know.  I should hopefully be able to reinstate them on the view route page though.  Leave it with me.

John 

Hi John,

Yes, I think that's the underlying issue.  The directions link to photos that are included when the route is printed but the photos seem to be saved against a different route. 

I suspect this occurred in association with photos getting 'lost' when routes were merged. You fixed that issue (see earlier parts of this thread) but I  susspect that the photos associated with this particular route were left 'hanging'.

If so, are you able to correct the mismatch manually?  If not, how best for me to do it myself?

Martyn

There don't seem to be any photos saved with that route Martyn - is that the right link?

John

Hi John,

I'm just back to plotting some routes after enjoing them outdoors for a while. :-)

I've also treated myself to a new smartphone (Android 7.0) so I'm making use of the mobile formats for the first time.  Very impressive!  They seem to work well.

Today I printed off one of the routes I created a while back:   https://www.plotaroute.com/route/434892

It prints just fine, including the photos, but when I access it on my smartphone, the photos don't appear.  The 'Photos' option reports that there are no photos.

I suspect this is tied up with the issue I reported earlier in this thread and it may be that this route got caught in the crossover before you fixed the issue.

Are you able to check what has happened and either work some slight of hand behind the scenes to get the photos in the right place or tell me how best to fix things for myself?

Thanks,

Martyn

Hi Martyn - I think I've found the problem and put in a fix.  Hopefully it'll be OK next time you try it (it worked OK for me when I tested it here).

John  

I'll have a look into this - thanks Martyn.

John

John,

I've now found occasion to use the 'Join routes' feature once more.  At first all seemed to be OK but I'm now aware of something that's not quite right.

The photos come across when printing the directions but not in a couple of other contexts:

• When selecting 'Photos' from the menu to arrange the pictures
• When clicking on the photo icon in the directions to view a particular picture.
• In the photos presented underneath the map in the web-view of a route.

If you want an example, look at: https://www.plotaroute.com/route/434895

I created this route by joining two others and then deleting the start and end of the combined result to create a new route.

The pictures linked to in directions 7 and 14 were carried over from the previous routes (and don't appear in the listed contexts) while all of the other photos have been added directly to the newly created route and are as expected.

Martyn

Thanks John.  I'm just back after a time away.  I'll give this a try again and pay particular attention to the photos when I next have two routes to join.

A fix has now been applied for this issue.

Yes, agreed.  There are pros and cons and this result of the design decision only becomes apparent, as far as I can see, in this one context where routes are combined.

OK, thanks for the clarification Martyn.  I'll look into this and post back when it's been fixed.  

With regard to storing photos under your account rather than with each route, I think there are pros and cons with each approach, but the current approach of storing photos with the route was a key decision that was made at the design stage and so it would be very hard to change this now.

John

Yes, it's that photos from the route being appended are not being copied across to the enlarged route.

I've subsequently noted that any labels that were present in the appended route are not appearing in the combined route (although the symbols come across.)

If the photos were in a kind of 'pool' so that I could reattach them to the combined route, it would not be too bad, but it seems that photos are assoicated with a specific route and can only be accessed from that route (i.e., photos can't be shared across routes... or have I missed something?)  Coincidentally, I'm close to my broadband data limit this month so was not really wanting to upload the same photos all over again.  It will also multiply the space they occupy on the server.

Ideally, everything associated with both routes should remain in place when routes are combined, i.e., directions, labels, symbols and photos.

Martyn

Hi Martyn - I've just carried out some tests with this and can't recreate the problem with the photos being lost when using the Combine Routes feature.  There is a problem in that any photos saved with the route being attached are not being copied into the new merged route, but the photos saved with the original route are still there. Have I misunderstood the problem or is it just that photos from the route being appended are not being copied across to the enlarged route?

John

Thanks for flagging this up Martyn.  If you reload your original route hopefully the photos should still be there.  I'll have a look into why they are not showing after using the Join Routes feature and post back once we've sorted this out.

John