invalid characters accepted in passwords?

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David Edgar Monday 08 Oct 2018 12:17:28

I'm pretty sure there was no typo. I copy-pasted it and used a password manager to store it, so no opportunity mistype it.
plotaroute admin Monday 08 Oct 2018 09:52:47

Thanks for your feedback David. We don't strip any characters from passwords so perhaps there was a typo when you entered it.

John
David Edgar Saturday 06 Oct 2018 01:40:55

When I tried to log in after activating my account, it repeatedly failed.

I suspect it's because I signed up with a password containing square brackets and apostrophes. If any such characters are invalid for your authentication system, it would be better to refuse to create the account when given such a password.

Admittedly this is an untested assumption. But after resetting my password and not using these characters, everything worked OK.

You should also increase the length of the passwords - 14 characters is really rather short.

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