get the site to recognise my location

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  • Deleted User Tuesday 04 Aug 2015 19:24:12

    when i first came on the site i think i denied the site access to my location, how do i turn this access back on?

  • plotaroute admin   Tuesday 04 Aug 2015 22:07:39

    Hi Diana - This is a setting stored in your browser, so you would need to change this in your browser settings.  How you do this depends on what browser you are using - for example, in Google Chrome it is under Settings, Privacy, Content Settings, Location, Manage Exceptions.  If you are using another browser and can't find how to change the location settings, let me know what browser you are using and I'll try to help further.

    John

  • Chris Drake Saturday 31 Oct 2015 02:07:38

    I'm having trouble getting the site to recognise my location on my iPhone. Within my Settings, Location Services is set to "On". Any clues how to bring my location onto the page I am walking through? Thanks.

    Chris

  • plotaroute admin   Saturday 31 Oct 2015 10:48:00

    Hi Chris - when you view a route on a mobile device you should see a tracking icon in the bottom right corner of the map.  Touching this icon will toggle the location tracking on and off, showing your position on the map.  If this is not working check that Location Services are enabled for "Safari Websites" under Setttings, Privacy, Location Services.

    Hope that helps.

    John

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