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Route changes not reflected in Collection 16 302 Hi, this has happened a couple more times. Collections are a red herring. The issue is that after using Reduce Points and saving the route being edited, I end up with a new copy of the route despite
Monday 22 Aug 2022 13:39:01
TCX file problems? 6 247 Thanks for the response.I have tried the Garmin Sync feature - like most things Garmin related it left me thinking it was ok but not great. The direct export and also copying a FIT file to the garmin
Monday 22 Aug 2022 09:52:48
Elevation Missing - Nepal route 2009866 4 204 Hi Jason - we've refreshed our elevation data in that area. It should be working OK now.
Monday 22 Aug 2022 09:19:38
Combined Ascent/Descent of Collections 4 233 Hi Ran - that doesn't exist at the moment, but it's somehting we can try to add when we next work on that area of the site.
Monday 22 Aug 2022 09:02:02
Elevation Missing - Nepal route 2009866 4 204 Hi Jason - we'll look into it.
Monday 22 Aug 2022 08:59:23
TCX file problems? 6 247 We haven't changed anything at our end and haven't heard any other reports of this issue. If you let us know which routes they are we can try here. Have you tried using our Garmin Sync feature instea
Monday 22 Aug 2022 08:51:09
Combined Ascent/Descent of Collections 4 233 Hi,First of all, please redirect me if a feature like this exists. I looked for it but didn't find it.When I create a collection of routes, it only shows the combined distance. As I love walking in t
Sunday 21 Aug 2022 08:53:09
Elevation Missing - Nepal route 2009866 4 204 Hi,I have just plouted a route on teh annapunra circuit in Nepal from Jagat to Dharapani but there is no elevation data at all.https://www.plotaroute.com/route/2009866can this be rectified?RegardsJas
Saturday 20 Aug 2022 11:00:10
TCX file problems? 6 247 I've just downloaded a couple of TCX files, and neither of them are working on either my garmin edge or my Bolt. In the past TCX files from PlotARoute worked fine on both devices. Is anyone else havi
Saturday 20 Aug 2022 05:22:13
Long directions truncated in PDF print 15 261 Yes, I'm sure you are right. It's just that Plotaroute suites the use case so well. I know of no other tool that could do quite the same job. However, I am aware of just how many improvemetns are t
Friday 19 Aug 2022 17:08:42
Long directions truncated in PDF print 15 261 I think your use case is probably quite rare Martyn - very few people add as much text as you in the directions. Having said, that, yes, in an ideal world the default print option would cater for thi
Thursday 18 Aug 2022 12:28:54
Long directions truncated in PDF print 15 261 Yes, 'Print With Browser' produces a complete output but leaves blank spaces at the front of some direction points. I'm also thinking that this is a soultion that might be OK for me but I'm sharing
Wednesday 17 Aug 2022 09:42:34
Route color and thickness when downloading JPG, GIF, PNG 2 194 Hi Jeffrey - it looks like this may be a bug, as the downloaded image should be using your chosen colour for the the route. We'll look into that. For better stannd-out though, I'd recommend reducing
Wednesday 17 Aug 2022 08:47:56
Long directions truncated in PDF print 15 261 Thanks again for the feedback Martyn. This is another one where using the Print With Browser option seems to address it.
Wednesday 17 Aug 2022 08:40:49
Labels to the left cut off in PDF map 2 180 Thanks for that feedback Martyn. For now, you can get more control over zoom levels by using the Print With Browser option, as you can ajdust the map how you like before printing.
Wednesday 17 Aug 2022 08:37:24
Slow! 4 251 That's helpful Martyn. We'll investigate further.
Wednesday 17 Aug 2022 08:31:42
Label colours ignored in printed output 4 204 Thanks Martin. Chrome is usually is the least problematic browser.
Wednesday 17 Aug 2022 08:30:57
Route color and thickness when downloading JPG, GIF, PNG 2 194 I have set my route display color to be red and the line transparency to be 35%. However, when I download the map as jpg, gif, or png, the color of the route is blue and the thickness of the line is
Tuesday 16 Aug 2022 15:41:38
Long directions truncated in PDF print 15 261 I have some unusually long directions in my latest route. If they grow to a page in length, they are truncated rather than being continued to the next page.As an example see: Route 873854If a photo
Tuesday 16 Aug 2022 12:31:16
Labels to the left cut off in PDF map 2 180 The scale selected for the map in a PDF print does not always accommodate labels that are placed to the left of a point. They are truncated at the edge of the map instead.As an example see: Route 87
Tuesday 16 Aug 2022 12:25:02
Slow! 4 251 None of the routes in question have a background map. I've not got the Hills panel open. However, I have discovered that:The problem seems to show itself when running Plotaroute in Edge but not in Ch
Tuesday 16 Aug 2022 12:19:41
Label colours ignored in printed output 4 204 Some more information on this... and it is rather strange!If I use the print (to PDF) feature in Edge, the coloured backgrounds of the lables are ignored.If I use the print (to PDF) feature in Chrome
Tuesday 16 Aug 2022 12:13:52
Elevation gain discrepancy 2 229 HiWe don't import elevation data when you upload a route from a GPX file, we use data from a global topopgraphy dataset for consistency across all routes on the site, so there is no way to override t
Monday 15 Aug 2022 09:41:54
Snap only part of a route to the map 5 394 Thanks for the suggestion. I think that might be quite tricky to develop and use though - the complexity required would probably be little different from using the existing Reshape Route tool to fix
Monday 15 Aug 2022 09:26:56
Trails barely visible 2 202 Sorry Lucas, these are pregenerated map tiles created by a thurd party, so we can't change these. It's something we can consider as we further develop the site and the range of maps available.
Monday 15 Aug 2022 09:18:42
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