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Problem trying to locate meFORUMS HOME SEARCH FORUMS

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kevin kelly Monday 27 Dec 2021 11:11:08

I purchased access when I was on holiday separate to my home address. When I tried to find routes in another location i wasn't able to chose an alternative location only local. Now when I am at home I receive an error message reading "Sorry- a problem occurred trying to locate you.Please try searching for the name of the place you want to find" please help me
plotaroute admin Tuesday 28 Dec 2021 09:24:02

Hi Kevin - the following FAQ's might help:

Why can't the mobile app detect my location?

Why does the route planner get my home location wrong?

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