OS Maps not loading for plotting routesFORUMS HOME SEARCH FORUMS

Thanks very much Julien.

Hi!

This issue was raised via email by two users and I've already sent some details to the devs to have a look at it.

I'll make sure to update this topic as soon as I hear back from the devs.

Best regards,

Julien

I've not been able to access my OS, Cycle or Trail map layers for at least a day now (premium subscription is valid). All I get is a blank mapping space. Are there any problems I should be aware of?

This seems to be happening again... 

Thanks. That seems to be ok now

Thanks Paul. We think we've found the problem and have implmented a fix. There was a bug which was only triggering if you changed to OS maps before plotting the first point on a new route. Hopefully it should be working OK now.

Android phone using the app

Thanks for reporting this. Can you let us know what browser and device you are using please?

In addition, once you've selected OS maps and got a blank screen instead of the map, the selection of any other type of map type also fails. Only by refreshing the web page do you get any map back.

OS maps loading for existing routes but not for plotting new ones