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Please see our announcement regarding Map Provider Changes
Same problem. No google map. FAQ did not help.
Hi Paul - thanks for upgrading. Can you have a look at the following FAQ to see if this helps?
https://www.plotaroute.com/faq/17/why-can-t-i-access-the-premium-features-when-i-have-paid-for-premium-membership
Hello,
I just upgraded to Premium and I'm having an issue with the google map feature. I think my expectation was that I'd have a separate Google "map type" to open, but when I click the drop-down for the maps, I get the same options as Standard. The only way I can get a route into a Google map format is to re-upload the route. The problem with that is that once I close and reopen that new version, it's back to the Standard streetmap format. Maybe I'm not "switching" to Premium correctly?
Also, will I need to reupload my old Standard version routes to view them in a Google map format?