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Thanks for the headsup on saving a new route.  It worked well.

There is a button 'Save as new route' in the save dialog.

When using it you save your changes to a new route, while your old stay unchanged. 

Tip. Do the Save as before you start editing. Ive lost a couple of routes just by forgetting to use the 'Save as' in the end and done a normal save on the original route.

I created a 94 mile route and have saved it.  How to I shorten the route to 50 miles, save it and not delete the  94 mile route?

Mike

Thanks, I have managed to sort it now. Not sure what is different but it is saving now. 

Hi Esther - I can't think of any obvious reason why it isnt working for you.  What happens after you enter the name of the route and press the Save button?  Do you get the confirmation to say that it has saved the route?

John

Hi, 

Am using the mobile site on my samsung phone. But am not able to save any rides. It appears to be starting the process and asks me to name the route but when i go back to find it it is not in my routes. Maybe missing something simple but any ideas??  

Thanks

Esther 

It sounds like you may have a pop-up blocking type add-on installed in Firefox that could be affecting things.  I would recommend disabling any add-ons to see if this helps.  If you are happy to try a different browser I would recommend Google Chrome.

John

Thanks.  I'd left it overnight, slightly modified the route, saved again and still couldn't share to Facebook.  So I tried in Explorer.  And it went straight away.  I immediately noticed the adds. on Outlook, which I do not see in Firefox.  I wonder if the settings have something to do with this.  I much prefer to use firefox over I.E., and when I get fluent with it I'll consider an add free subscription if I can use it fully in Firefox.

I don't think it's anythgng you're doing wrong John - probably just a glitch.  Trying reloading the route again before selecting SHARE.  You can find it on your home page in your My Routes panel after signing in - click View or Edit to load it.

John

I'm unable to share a route to a facebook page.  Route no. 153608 and I'm sure I've saved it because the SAVE icon has gone fron the action bar.  But when I try to share I do not get the dialogue box with the options - and I can't figure out why!  Happy to admit to being a PC numbnut but I do get frustrated when I can't see what I've done wrong.  I'm using this through Firefox, is that likely to be a problem?  Any other ideas, I'd like to hear them.  Should be able to get another user in the village to show me how he does later / tomorrow if neccesary.

You may not always notice the orange loading bar, as it can dissapear very quickly if all the page resources are cached locally already.  Fingers crossed that clearing the cache and disabling the browser add-ons will help.

John

Hi John,

Just tried saving the route from my work PC and it worked fine, so it must be my home PC.

I will go home tonight and do as you suggest.

One question though, i wasnt sure what orange loading progress bar you were reffering to as this only comes up when i choose the automatic route finder. I was doing a manual one. It lets me click on the bottons above but not on the save button.

Regards,

Dan 

Hi Dan - It seems to work OK here in Internet Explorer and we've not had any other reports of this issue, so I think it must be a local problem.  If you haven't already done so, I would recommend deleting your temporary internet files (Settings, Internet Options, Delete Browsing History).  If this doesn't help it could be casued by one of the browser plugins you have installed, so I would suggest disabling them all to see if this helps (Settings, Manage add-ons), and if it does you could then re-enable the one by one to see which one was causing the problem.

Other than that I'm not sure what to suggest other than trying a different browser like Chrome or Firefox.  Which version of Internet Explorer are you using currently?

John

Hi John,

Its still not working. I'm using internet explorer.

If i put the curser over other options it works, but not on thesave, print, share and d'load buttons.

Strange,

Dan

Hi Dan - It sounds like the page may not have loaded completely if these functions are not responding.  There should be an orange loading progress bar across the top of the page, which disappears after page has fully loaded - if it doesn't complete the orange bar will still be there.  If the orange bar is there try refreshing the page to load it again.  If you are still having problems, can you let me know what browser you are using please and I'll try it out here?  Also, it may be worth trying to clear your browser's cache.

John

I have created a new route but it wont let me click on the save button, print, share or d'load buttons.

I have already save 4 routes, but it wont let me save anymore.

Any ideas?

Dan