Down loadFORUMS HOME SEARCH FORUMS

That's fantastic, thanks for letting us know.  And thanks again for flagging this up - sorry we missed it in testing.

All the best,

John 

Done a few routes now and all seems fine. Glad you fixed your bug.

Thanks Bev.

That's great, glad we made some progress, let us know if you still need further help.

John

Its looking good at the moment, seems to have down loaded map this time but lost some roads, just looking into that now.

B 

Ok just having a go now.

B

Hi Bev - I've just spotted a bug in the download program that may have been causing the problem.  I've put in a fix, so would you mind trying again please?

John

We did implement a new release recently that added several new features, including our new Route Timer.  This sets the Virtual Partner timings in the downloaded route, so it's possible that there is a bug in this somewhere, but if you haven't turned the Timer feature on there should be no change to how it was before we implemented this release.  Leave it with me and I'll do some testing here on a Garmin Edge and see if I can reproduce the problem.

John

I ahve tried this but no joy. I have never had to do this before just hit the button and its downloaded no problem, have you changed anything????

Bev

Hi Bev - Can you try downloading and transferring the route file manually following the steps in this forum post on Downloading Routes to a Garmin Edge?  This is easy to do and most people prefer this approach. Hopefully this will resolve the problem with the route map.  Please do let us know.  

John

a garmin edge 810.

Bev

Hi Bev - I've just tried downloading a route to Garmin device here using the direct Garmin downlaod option that you were using and it worked OK for me.  Can you let me know what Garmin device you are using please?

John

1st I save the route, then press the down load option on the left handside options bar, it find the garmin, then press the download option it then says download complete, I remove garmin and in the route is in courses and is named but there is no map or anyother info such as elevations etc to see.  

Bev.

What options are you selecting when you download the route from plotaroute.com?  And what Garmin device are you using?

John

I have tried to load  the route onto my garmin, it goes though all the right motions but when I look on my garmin there is no map of route or route to follow though the name of route is logged.???

Hope this helps??

Bev

Hi Bev - That route downloaded OK for me.  Myabe I haven't understood the problem correctly?  Can you describe the steps to reproduce the problem please?

Thanks,

John

Hi John

Its 113686 36mi to Shoreham and also Pretend 18mi.  Bev 

Hi Bev - Sounds like it might be connected to the particular route you are trying to download.  Can you let me now which one it is please and I'll try it here?  

John

After I have plotted a route and saved, then down load to my garmin, it saves the name and start of route but thats it no map or anyother details. It has been fine before. Can you help please?