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Fred Hiking Monday 15 Jul 2024 10:30:10
My premium subscription is expiring and I'm thinking about extending the subscription again.
What does the future of Plotaroute look like? Will the site remain as it is?
Are there any plans from Visorando to close the site? Are there any changes planned? -
Colin Jones Monday 15 Jul 2024 20:03:32
I'd be interested in this too!
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Fred Hiking Friday 19 Jul 2024 06:55:50
Hi. Should I be worried? No information yet... -
Helene Plotaroute Wednesday 24 Jul 2024 15:39:05
Hi,
Plotaroute will remain the same you know. The extra is that you can use your premium account in Visorando.
Kind regards,
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Bev Connor Sunday 11 Aug 2024 11:28:49
Why doesn't password reset work? Do you not monitor this any longer? My husband has been trying to reset his password for several weeks now and none of the requests have generated the required email to enable him to access the Premium account that he paid up for.
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Helene Plotaroute Friday 16 Aug 2024 08:41:23
Hi,
there is no bug with the renewal of passwords. Did you check the spams?
If you don't find the new password in you spam, I advise you to contact us (admin@plotaroute.com).Kind regards,
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Bev Connor Thursday 22 Aug 2024 11:43:31
Yes, I checked spam and have repeated the request for a password reset. I've also tried contacting them using the admin email and, even though I can see email was delievered, they have failed to respond. Emailed them again this morning, but very disappointed with their lack of customer service
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Helene Plotaroute Monday 09 Sep 2024 10:19:03
Hi,
I have just checked and you received an answer on 14th August. I send you it again.
Kind regards,
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thomas curran Monday 09 Sep 2024 14:13:45
I paid for Premium 3 days ago and my account is still in standard mode. VERY frustrating as I wanted to work on a trans-continental route all weekend and it sucks doing it in standard mode. PLEASE...anyone? Shouldn't this me an automated upgrade when you pay?
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thomas curran Monday 09 Sep 2024 19:42:30
Does anybody have any better means to contact the folks at plotaroute? I've tried everything: here, email to admin, message on X, message on FB, message on IG and I messaged Visorando. Nothing. No replies in 3 days and, yes, I've checked my spam/junk folder.
