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Fran Brown Wednesday 25 Oct 2023 21:12:51
When i load the routeplanner today at any of my bookmarked places (all of which have been fine in the past), and click to plot my first (A) point, i get a perpetually spinning orange wheel of dots that never stops and i doesnt plot. Seems regardless of browser, type of plot (auto/bike/foot etc). Is there a central issue or can someone help? Never had a problem before, even yesteday and no ios or system changes, thanks
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Mike Rae Thursday 26 Oct 2023 00:32:29
Same problem here. Can't plot a new route because as soon as you try to plot your first point (A) the orange spinning wheel comes on and stays on. It was okay a few days ago when I last used it. Strangely enough I can edit an existing route and add new points without any issue, it's just new routes I can't build
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Roger Ramjet Thursday 26 Oct 2023 05:48:08
Same problem with me. Tired Safari and Chrome. Mac Desktop running Ventura 13.6
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plotaroute admin Thursday 26 Oct 2023 07:50:39
Thanks for flagging this up. We're investigating the issue, so will report back asap.
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Julie Jenner Thursday 26 Oct 2023 07:59:40
I am still having these issues this morning, oddly worked for a bit last night then suddenly stopped and the orange wheel just spins around.
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plotaroute admin Thursday 26 Oct 2023 08:02:03
We've found the problem, which was caused by a bug in the upgrade we released yesterday. It should be fixed and working OK now. Apologies for this issue.
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