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George Dean Wednesday 24 Nov 2021 14:31:57
Thanks for your response. My problem this morning seems to have been resolved.
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plotaroute admin Wednesday 24 Nov 2021 09:30:58
Can you provide some more information George? In particular the steps to reproduce the problems and what you are seeing on the screen.
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George Dean Wednesday 24 Nov 2021 08:10:57
I am unable 1.to bring up the map to create a route 2. My bookmarked location is not recognised.please advise. George.
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plotaroute admin Thursday 02 Sep 2021 09:35:46
What was the location setting set to George when you followed the steps I gave below?
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George Dean Wednesday 01 Sep 2021 16:10:54
Sorry, still no joy. Have tried very thing you suggest. As you say I must have denied my location P-a-R.
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plotaroute admin Thursday 26 Aug 2021 08:23:00
What is Location setting set to when you following the steps below?
- Go to www.plotaroute.com in Safari
- Click the AA icon in the address bar
- Select Website Settings
- Check the Location setting
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George Dean Wednesday 25 Aug 2021 11:48:52
Thanks for your help. However everything you suggest has been done to no avail. When clicking bookmark a blank screen appears with the start A when clicking the other icon "sorry a problem occurred trying to locate you. Please try searching for the name of the place you want to find". Any further suggestions?
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plotaroute admin Tuesday 17 Aug 2021 09:16:56
Have a look at the following FAQ George to see if this helps: https://www.plotaroute.com/faq/23/why-can-t-the-mobile-app-detect-my-location
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George Dean Monday 16 Aug 2021 16:25:00
Why doesn't plotaroute recognise my location after clicking icon. My iPad has location on in Settings?
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