Google map feature in Premum

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  • Paul Raemer   Wednesday 06 Jan 2021 18:55:00

    Hello,

    I just upgraded to Premium and I'm having an issue with the google map feature.  I think my expectation was that I'd have a separate Google "map type" to open, but when I click the drop-down for the maps, I get the same options as Standard.  The only way I can get a route into a Google map format is to re-upload the route.  The problem with that is that once I close and reopen that new version, it's back to the Standard streetmap format.  Maybe I'm not "switching" to Premium correctly?

    Also, will I need to reupload my old Standard version routes to view them in a Google map format?

  • plotaroute admin   Thursday 07 Jan 2021 08:49:04

    Hi Paul - thanks for upgrading. Can you have a look at the following FAQ to see if this helps?

    https://www.plotaroute.com/faq/17/why-can-t-i-access-the-premium-features-when-i-have-paid-for-premium-membership

  • Alice Lawrence Sunday 28 Feb 2021 20:02:36

    Same problem. No google map. FAQ did not help. 

  • plotaroute admin   Monday 01 Mar 2021 07:18:42

    Please see our announcement regarding Map Provider Changes

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