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plotaroute admin Saturday 25 Jul 2020 08:28:04
For anyone using the Garmin Sync feature.....Garmin currently has an major worldwide outage that is preventing us transferring routes to Garmin Connect. We will monitor the situation and resend failed transfers once Garmin is back online.
The following statement has been posted on Garmin's website:
"We are currently experiencing an outage that affects Garmin.com and Garmin Connect. This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience."
In the meantime, you can still manually transfer routes to Garmin devices using file transfers - see our How-To Guide for more details: How To Download Routes to Garmin Devices
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plotaroute admin Saturday 25 Jul 2020 20:03:27
The following web page provides further information from Garmin about the outage. This includes a link that allows you to check the current operational status of Garmin Connect: https://www.garmin.com/outage/
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plotaroute admin Monday 27 Jul 2020 07:02:24
We are pleased to say that Garmin has now restored most of its services, so we have also now resumed route transfers via our Garmin Sync feature. All failed transfers have been resent. Garmin is currently queuing all routes it receives in order to process the backlog, so there may still be a delay in routes appearing on Garmin Connect and on Garmin devices.
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plotaroute admin Monday 27 Jul 2020 17:41:07
For those interested in more information about this, Garmin has issued a statement about the recent outage:
https://www.businesswire.com/news/home/20200727005634/en/Garmin%C2%AE-issues-statement-outage
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