Posts for this topic...
-
Post your comments.... Sign In to Post
-
Nik Clark Sunday 21 Jan 2018 20:18:41
I have a collection with 3 routes. I'm trying to add a 4th (I just upgraded to premium today) and whenI start to type the route name the route doesn't show up in the drop-down so I can't add it to the collection?
Am i doing something wrong on my end?
as I start to type the route name, other routes do show up, and if I click on those (already in the collection) it tells me I can't add them because they are already in the collection obviously. -
Nik Clark Sunday 21 Jan 2018 21:20:57
I renamed the route and that seemed to have fixed the problem.
-
Mark Worthington Sunday 04 Feb 2018 21:56:50
On the same subject, I have a number of routes starting 2018-01-xxxxxx.
If I type "2018" only 2 show in the drop-down list.
If I type "2018-" all 5 show.
It wasn't until I copied an entire name in that this issue made itself clear .....
Mark
-
plotaroute admin Monday 05 Feb 2018 08:54:42
I'm not sure why that happened Mark. I've just tried the same thing and all 5 routes appeared in the drop-down lost when I typed "2018". Were some of the routes created after you added the first couple to the collection - I'm wondering if the suggestion list was cached?
John
-
Ben Mustafa Sunday 24 Feb 2019 23:48:11
I'm having a similar issue. When searching for a route to add to a collection, I am unable to find any of my routes, no matter whether I'm searching for the route name or route ID and no matter which browser I'm using.
-
plotaroute admin Monday 25 Feb 2019 15:52:03
Hi Ben - I've had a look into this and it appears that its being thrown by the fact that all your route names start with a special character ("["). We'll need to investigate how to overcome this, but we'll get a fix for it as soon as we can. In the meantime, if you rename your routes so that they start with alpha-numeric characters you should then be able to find them when searching.
John
-
plotaroute admin Tuesday 26 Feb 2019 09:23:24
Hi Ben - we've put in a fix for this, so your routes should come up now when you try to add them to collections.
John
- 1
