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Si Morton Friday 03 Jun 2016 18:26:08
Getting error message belowed when trying to download routes (GPX/Track) Anyone else having problems?
-Si
! Sorry, we are unable to process your request
There was a problem processing your route for downloading. Please try again. If the problem persists, please contact us for help.
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Si Morton Friday 03 Jun 2016 18:31:57
Ok, seems to be a Safari issue, downloaded them fine using Chrome! (MAC User)
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Michel Dingenouts Thursday 23 Jun 2016 16:50:42
If I want to download a route as a gpx file it first tells me to change the number of directions (which I usualy dont use and so I delete them all). Having done this, it tells me to proceed. But the downloaded file cannot be used /read as gpx, neither by the app Bikecomputer (Android app) nor by Basecamp (Mac app for computer) nor by Plotaroute itself when uploaded again. (Using mac with Chrome). Its a route of 64 km.
A month ago I managed to download a gpx-file to use with Bikecomputer, but the gpxroute on the phone app was not acurate at at all, and just indicated a direction in a zig zag line, not following roads at all. Whereas my plotted route was rather accurate. I thought this was due to the app, but now Im in doubt.
Thanks for your help.
Michel
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plotaroute admin Monday 27 Jun 2016 10:34:58
Hi Michel - Did you download the route as a GPX Track file or GPX Route file? To retain the detailed plot of the route you need to download it as a GPX Track. A GPX Route file only contains the waypoints not all the points along the route, which in this case is the list of directions and their coordinates, so if you use this format you would just see a straight line between each waypoint when you load it on your device, unless your device has its own routing capability.
John
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Michel Dingenouts Monday 27 Jun 2016 15:05:26
Thanks, ill see to it that it says 'track'. But isnt it surprising it cant be read by any device, not even by Plotaroute?
Michel
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plotaroute admin Tuesday 28 Jun 2016 10:40:07
If you deleted all the directions and downloaded the route as a GPX Route file rather than a GPX Track file, I don't think there would be any route data in the file, so that could be why it can't be read.
John
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Michel Dingenouts Wednesday 29 Jun 2016 09:25:02
I see, didnt think of that (cause had no idea actually). Thanks again.
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Deleted User Friday 23 Sep 2016 18:29:21
When I try to see a posted route on my clubs page it just brings up a security certificate alert, how do you sort this?
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plotaroute admin Monday 26 Sep 2016 08:09:26
Can you privide a link Neil?
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Chris Tomkins Wednesday 03 Jun 2020 22:21:38
Still seeing this same issue if I try to download a GPX Track of the following route: https://www.plotaroute.com/route/1150777. Works fine in a web browser. Thoughts?
