FAQ About Account Management

Read our How-To Guides

We have a number of detailed guides giving instructions on how to use many of the features of plotaroute.com.
VIEW HOW-TO GUIDES

We have a number of video tutorials demonstrating how to use key features on the site.
VIEW TUTORIALS

Take at look at our Forums for more help and advice.
VIEW FORUMS

This can happen for a number of reasons:

If you have just upgraded your account, there may have been a delay in our system receiving the payment confirmation. Please sign out and sign back in again to refresh your login session.
If you left the website open in a browser tab and haven't used it for a while, it is possible that you login session may have expired before you navigated to the Route Planner. Please sign out and sign back in again to refresh your login session.
We also recommend signing in before loading the route planner page. If you want to avoid any adverts during the sign-in process, please sign in via the Sign In page at https://www.plotaroute.com/signin

You can check your account status on your My Account page. If you are still having difficulties, please Contact Us for further help.